Privacy Policy for HIMAL RIDE

Effective Date: 4th April 2025

This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

a. Location Data

We collect your precise location to:

• Match you with nearby drivers
• Show your location to drivers during a ride
• Track trips in real time
• Improve app functionality

We collect this data even when the app is in the background or not actively being used, only when necessary for core features.

b. Personal Information

We may collect:

• Name
• Phone number
• Email address
• Profile photo (if provided)

c. Device Information

We collect device-specific information such as:

• Device model
• Operating system version
• App version
• IP address

d. Payment Information

For payment processing, we may collect:

• Card or wallet details via secure third-party payment processors (we do not store this data ourselves)

2. How We Use Your Information

We use your information to:

• Facilitate taxi bookings and manage rides
• Ensure safety and provide customer support
• Process payments
• Improve our services
• Comply with legal requirements

3. Data Sharing

We do not sell your personal data. We may share data:

• With drivers to fulfill ride requests
• With payment gateways for processing
• With law enforcement, if required by law
• With service providers for technical or customer support

4. Data Retention

We retain user data only as long as necessary for the purposes outlined in this policy and as required by law.

5. Your Rights

You may:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent where applicable

To exercise these rights, contact us at: info@himalride.com

6. Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or misuse.

7. Third-Party Services

The app may contain links or access to third-party services. We are not responsible for the privacy practices of such services.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@himalride.com
🌐 Website: https://himalride.com